Flora Luna | Privacy Policy
Flora Luna Photography, is a professional photographer based in London and an experienced urban and portrait photographer, providing lifestyle portraits, and event photographer, including parties and conferences.
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YOUR PRIVACY IS IMPORTANT TO ME!

It is FLORA LUNA PHOTOGRAPHY’s policy to respect your privacy regarding any information and faces we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • If you place a phone order, we collect your name, address, and other contact information to fulfil your order in the most efficient way. Your name, address and contact information will be communicated to our carefully selected carriers in order to deliver your order to you.
  • We do not store card or bank account details on our server. Payments are processed by email and details then destroyed.
  • All web pages on floraluna.net are encrypted via a secure SSL encryption method, meaning data exchanged between your browser and our website is safe from prying eyes.
  • We do not use your information for marketing purposes unless you actively sign up to marketing by asking me directly to hearing back from me.
  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Personal data we collect is relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, we make all efforts to ensure the data is accurate, complete, and up-to-date. If this is not the case, please email  info@floraluna.net and we will update your information.
  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfilment of those purposes unless required by law.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. FLORA LUNA PHOTOGRAPHER may change this privacy policy from time to time at FLORA LUNA sole discretion.
  • From 25th May 2018, the law will be changing on how we handle personal data. FLORA LUNA is committed to making sure your data is kept safe and in accordance with GDPR. To learn more, visit the GDPR Home page https://www.eugdpr.org/

If you have any comments or concerns, please contact our Data Protection Officer at info@floraluna.net.

COOKIE POLICY

We use cookies on our site to ensure you have the best experience. The cookies we store are used for adding items to your cart and login functionality. Without these our shop would not function.

We also use cookies for tracking and analytics purposes for us to monitor and improve our website. We use Google Analytics on this website. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

We will never share your information with third party companies outside of FLORA LUNA except solely for the purposes of fulfilling your order.

Our details
This website is owned and operated by Flora Luna, the freelance photographer.
We are registered in England and Wales under a sole trader registration.
Our principal place of business is at Flora Luna private recidency – 32 West Street, Bromley BR1 1RF.
You can contact us:
(a)    by post, using the postal address;
(b)    using our website contact form;
(c)    by telephone, on +44 (0)792 2477297 from 10am to 10:30pm;
(d)    by email, using info@floraluna.net

Your rights under the GDPR

Under the GDPR, you have a number of different rights relating to your personal data and how it is processed. They are as follows:

  • Right to be informed about the collection and use of your personal data.
  • Right to access your personal data, and any supplementary information which constitutes personal data.
  • Right to have your personal data rectified; this means you can ask me to correct your personal data if it changes, turns out to be inaccurate, or is incomplete.
  • Right to have your personal data deleted; this means that you have the right to request the deletion or removal of your personal data. There are some circumstances when you do not have this right.
  • Right to restrict me processing your personal data.
  • Right to data portability.
  • Right to object to me processing your personal data.
  • Rights related to automated decision making including profiling.

Most of these Rights will apply to your personal data and how it is processed by FLP, but some (such as the right to data portability and rights related to automated decision making including profiling) are not relevant to this business at the time of writing.

If you want to know more about your rights, please click here. For other information relating to data protection legislation, please visit the ICO website directly.

WHAT ABOUT YOUR FACE?

If you where at one of the events I shooted I’m pretty sure you were also aware that some pictures might be taken by me (or another photographer), your face will then be on my website and portfolio till I decide to keep it OR till you kindly send me an email asking me to remove you! Please notice that in case of Street Photography this is 100% possible, but when you’re enquiring about a private event in a public space all the pistures I’ve been paid for are also owned by my clients and you will need to directly contact them to be removed from their social medias or any other publication. I promise I won’t sell your face without a properly signed consent form (even because I couldn’t do it anyway!) but I cannot assure you about the usage my final clients will do of the same pictures. You will also find a link to the client on my galleries.

Security, storage and data retention

FLP stores your personal data and retains full details of your personal data for as long as it takes to complete your photography requirements. I will delete your personal data two years after completion of your photography requirements. If you would like me to delete your personal data before this time, you have the right to request me to do so.

Your consent

By using this site and/or engaging me on my Terms and Conditions, you agree to be bound by this Notice.

Your right to withdraw consent

You have the right to withdraw your consent to be bound by this Notice at any time. If you wish to do so, please use the contact form at the bottom of this page. You also have the right, as set out above, to withdraw your consent to my processing your personal data.

Your right to lodge a complaint

As well as the right to withdraw consent and exercise any of the above rights mentioned under ‘Your rights under the GDPR’, you also have the right to raise a complaint with a regulatory body. In the United Kingdom, this is the Information Commissioner’s Office (ICO). If you have concerns about the way your data is being processed by an organisation, you can find out more here.